Privacy Policy
Originally Effective: March 11, 2016
Last Updated: July 6, 2026
HELIX Website Privacy Policy
Thank you for visiting the HELIX Environmental Planning (“HELIX”) website (the “Site”). Our visitors’ privacy is very important to us. The information collected from you is considered private and confidential. We provide an explanation about our information practices in this policy (the “Privacy Policy”), explaining our online information practices and the choices you can make about the way your information is collected and used. By visiting the Site or any of our other websites, you agree that your visit, and any dispute over privacy, is governed by this Privacy Policy.
The Information We Collect via Our Website
We will request only the information we need to respond to your requests or to provide you with information that we consider may be of interest to you. On some pages of the Site, you can make inquiries, request information, and send files. The types of personal information collected on these pages include:
• Name
• Address
• Phone number
• Email address
• Company Information
Our Site logs IP addresses and browser types for the purposes of system administration and user functionality. These logs will be analyzed to improve the value of the content available on the Site. While user sessions are tracked, users remain anonymous. We do not link IP addresses to any personally identifiable information. We use non-identifying and aggregate information to better design the Site as we aim to improve the user experience and better deliver the information we believe visitors are seeking.
We receive and store certain types of information whenever you interact with the Site. For example, we use “cookies” as do many other websites. A “cookie” is an element of data that can be sent to your browser. Your browser may then store it on your system based on the preferences you have set on your browser. Through “cookies” we obtain certain information which allows us to identify you and provide features to you to enable to provide you with a personalized experience and to take full advantage of the Site’s features. It is not our intention to use such information to personally identify a user. Most browsers will enable you to elect not to accept new “cookies” or to disable cookies altogether. Please note, however, that if you refuse or otherwise block cookies you may not be able to use all of the functionality available on the Site.
How We Use Information
We use the information you provide about yourself and your firm when making a request only to the extent necessary to respond to your inquiry.
We will not sell your email address or any other personal information. From time to time, we may send information about our services to the email or mailing address provided by you. The sender is always identified and the sender’s return email address is disclosed. This policy promotes responsible use of email and directs you to the right source if you feel that you are receiving inappropriate communications. We may disclose your information to respond to subpoenas, court orders and other similar actions.
To be removed from receiving email communications, you may contact HELIX at marketing@helixepi.com or call (619) 462-1515. Unless we think that such action is necessary to comply with the law or legal process, we will not release personal information about you without your consent.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and operational procedures to safeguard and secure the information we collect online.
Web Linking
HELIX may link to other websites. These sites may collect user information or solicit personal information. Since we do not control these sites we are not responsible or liable for the privacy practices or content of such sites.
Google Analytics
We use Google Analytics to track site statistics and site performance. This feature only uses first party cookies to track visitor interactions, and no personally identifying data is included in this type of reporting. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit https://tools.google.com/dlpage/gaoptout.
Our Commitment to Children’s Privacy
We do not specifically collect information about children, but are concerned about the safety of children and their use of the Internet. Therefore, in accordance with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request or solicit personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practical.
Questions or Comments
For questions or comments about our Privacy Policy, or if you need assistance accessing or updating information we have collected about you, please contact: Tiffany Thomson, Marketing & Communications Director (HELIX Environmental Planning, 7578 El Cajon Blvd., La Mesa, CA 91942) via phone at 619.462.1515 or via email at marketing@helixepi.com.
Revisions to This Privacy Policy
We reserve the right, at our discretion, to change our Privacy Policy at any time. Please check this Privacy Policy frequently and particularly before you submit additional personal information via the Site. We display the effective date of the Privacy Policy on the top of this page.
SMS Privacy Policy for HELIX Employees
HELIX Environmental Planning is committed to protecting the privacy of our employees. This SMS Privacy Policy for HELIX Employees explains how we collect, use, and share your personal data when you sign up to receive HELIX’s SMS text communications.
What Personal Data Do We Collect for SMS Text Communications?
We collect the following personal data from employees when they sign up for SMS text communications from HELIX:
• Your full name
• Your email address
• Your phone number
How Do We Use Your Personal Data?
For SMS text communications, we use this personal data to send employees text messages related to emergencies, power outages, and similar alerts and urgent communications to convey critical information in the most efficient and effective manner to keep our staff informed and safe.
How Do We Share Your Personal Data?
This collected We do not share this collected employee personal data with any third parties except for our service providers which is used to help us send you text messages. Our service providers are contractually obligated to protect your personal data and to use it only for the purposes authorized by us.
Your Choices
Employees have the following choices regarding your personal data and our SMS texting service:
• You can unsubscribe from our text communications at any time by texting STOP to 41787.
• You can request to access, correct, or delete your personal data by contacting the HELIX Human Resources department at hr@helixepi.com.
Data Security
We take many precautions to protect our employees’ personal data from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data.
Changes to Our SMS Privacy Policy for Employees
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website. Please review this Privacy Policy regularly to stay informed about our practices.
Contact Us
If you have any questions about this SMS Privacy Policy for Employees, please contact the HELIX Information Technology department at IT@helixepi.com.
SMS Terms and Conditions for HELIX Employees
By providing your mobile number, you as an employee agree to receive SMS messages and text communications from HELIX Environmental Planning including alerts and important communications related to HELIX business operations and employee safety.
Message frequency varies based on communication needs. Message & data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
Reply STOP to unsubscribe or HELP for assistance.
For all questions about the services for HELIX’s SMS messaging, you can send an email to the HELIX Information Technology Department at IT@helixepi.com or call 619.462.1515. If you have any questions regarding privacy, please read the “SMS Privacy Policy for HELIX Employees” above and contact the HELIX Information Technology Department.